Shipping policy
Shipping policy
Thank you for choosing Fazeena for your shopping needs. We are committed to ensuring a seamless shopping experience for our valued customers. Below, you will find detailed information about our delivery services, charges, and policies.
Standard Delivery Charges is 2.5 KWD for customers in Kuwait.
Delivery Timeframe:
We understand the importance of timely delivery. Our dedicated logistics team works diligently to ensure that your orders are delivered to you promptly. Our standard delivery time frame is within 2 business days from the date of order confirmation. Please note that delivery times may vary based on factors such as product availability, location, and unforeseen circumstances. We will provide you with a tracking number so you can monitor the progress of your order.
Delivery Process:
Upon placing your order, you will receive an order confirmation email containing details of your purchase. Once your order is ready for dispatch, you will receive a shipping notification with the tracking information. Our trusted delivery partners will then ensure that your products are delivered to your specified address safely and securely.
Delivery Address:
Please ensure that the delivery address provided during checkout is accurate and complete. Any inaccuracies or incomplete information may lead to delivery delays.
Delivery Confirmation:
Upon successful delivery, you will receive a confirmation email. If you are unavailable to receive the delivery, our courier will make multiple attempts or leave instructions for collection at a nearby facility.
Contact Us:
For any inquiries regarding your delivery or for additional assistance, please feel free to contact our customer service team at our customer service email or phone number.
We value your business and strive to provide you with exceptional service throughout your shopping journey. Thank you for choosing Fazeena.